PushPushBaby

Terms of Service

Based on Korean Standard Terms No. 10023 · PushPushBaby (Marketsters)

Contents

Art. 1 Purpose Art. 2 Definitions Art. 3 Publication and Amendment Art. 4 Provision and Change of Services Art. 5 Suspension of Services Art. 6 Membership Registration Art. 7 Withdrawal and Loss of Membership Art. 8 Notices to Members Art. 9 Purchase Requests and Consent Art. 10 Formation of Contract Art. 11 Payment Methods Art. 12 Order Confirmation and Cancellation Art. 13 Service Delivery and Order Tracking Art. 14 Refunds Art. 15 Withdrawal of Subscription Art. 16 Effects of Withdrawal Art. 17 Protection of Personal Data Art. 18 Obligations of PushPushBaby Art. 19 Member ID and Password Art. 20 Obligations of Users Art. 21 Linked Services Art. 22 Intellectual Property Art. 23 Dispute Resolution Art. 24 Jurisdiction and Governing Law Art. 25 Point Top-ups and Usage Art. 26 Point Refunds and Expiry Art. 27 Special Terms on Service Results

Art. 1

Purpose

These Terms set out the rights, obligations and responsibilities of PushPushBaby and its users in relation to the internet services provided by PushPushBaby (hereinafter “PushPushBaby” or the “Service”), operated by Marketsters (hereinafter the “Company”).

※ These Terms shall also apply, to the extent not contrary to their nature, to electronic commerce conducted via mobile and other networks.

Art. 2

Definitions

①“PushPushBaby” or the “Service” means the virtual business premises established by the Company using information and communication facilities in order to provide users with social media marketing services such as YouTube, Instagram and TikTok marketing. The term is also used to refer to the operator of that service.

②“User” means any member or non-member who accesses PushPushBaby and receives the services provided under these Terms.

③“Member” means a person who has registered an account with PushPushBaby and may continuously use the services provided.

④“Non-member” means a person who uses the services without registering an account.

Art. 3

Publication, Explanation and Amendment of Terms

①PushPushBaby shall display, on the initial screen of the Service, these Terms together with the trade name (Marketsters), the name of the representative (Jaewoo Choi), the business address (63-6, Jikdong 3-gil, Soheul-eup, Pocheon-si, Gyeonggi-do, Republic of Korea), telephone number (+82-10-5125-8891), email address (marketsterspro@gmail.com), business registration number (364-76-00234) and the personal data manager (Jaewoo Choi), so that users may easily access them.

②Before a user agrees to these Terms, PushPushBaby shall provide a separate screen or pop-up so that the user may understand important matters such as withdrawal of subscription and refund conditions, and shall obtain the user’s confirmation.

③PushPushBaby may amend these Terms to the extent that such amendment does not violate applicable laws, including the Korean Act on Consumer Protection in Electronic Commerce and the Act on the Regulation of Terms and Conditions.

④Where these Terms are amended, PushPushBaby shall announce the effective date and the reasons for the amendment, together with the current Terms, on the initial screen from seven (7) days before the effective date. Where the amendment is unfavourable to users, at least thirty (30) days’ prior notice shall be given.

⑤Amended Terms apply only to contracts concluded on or after their effective date; contracts already concluded remain governed by the previous Terms.

⑥Matters not provided for in these Terms shall be governed by applicable laws and commercial practice.

Art. 4

Provision and Change of Services

①PushPushBaby performs the following activities:

1.Providing information on social media marketing services such as YouTube, Instagram and TikTok marketing, and concluding purchase contracts

2.Performing the services under concluded contracts and providing processing status

3.Any other activities determined by PushPushBaby

②Where the quality or technical specifications of a service change, PushPushBaby may change the content of services to be provided under contracts to be concluded in the future. In such case, the changed content and the date of provision shall be announced immediately.

③Where the content of a service under an existing contract is changed, PushPushBaby shall immediately notify the user of the reason at the email address at which the user can be contacted.

④In the case of the preceding paragraph, PushPushBaby shall compensate the user for any resulting damage, unless PushPushBaby proves the absence of intent or negligence.

Art. 5

Suspension of Services

①PushPushBaby may temporarily suspend the provision of services in the event of maintenance, replacement or failure of information and communication facilities, interruption of communications, or similar causes.

②PushPushBaby shall compensate users or third parties for damage caused by suspension under the preceding paragraph, unless it proves the absence of intent or negligence.

③Where services can no longer be provided due to a change of business, discontinuation of business, or a merger, PushPushBaby shall notify users in the manner set out in Article 8 and compensate consumers in accordance with the conditions originally offered.

Art. 6

Membership Registration

①A user applies for membership by completing the registration form prescribed by PushPushBaby and indicating agreement to these Terms.

②PushPushBaby shall register the applicant as a member unless any of the following applies:

1.The applicant has previously lost membership status (except where three years have passed since such loss and PushPushBaby has approved re-registration)

2.The registration details contain falsehoods, omissions or errors

3.Registration would otherwise cause significant technical difficulty for PushPushBaby

③The membership contract is formed when PushPushBaby’s acceptance reaches the member.

④Members shall notify PushPushBaby of any change to their registered details within a reasonable period, for example by updating their account information.

Art. 7

Withdrawal and Loss of Membership

①Members may request withdrawal at any time, and PushPushBaby shall process such withdrawal without delay.

②PushPushBaby may restrict or suspend membership where a member:

1.Registered false information when applying

2.Fails to pay, when due, amounts owed in connection with use of the Service

3.Threatens the order of electronic commerce, for example by interfering with others’ use of PushPushBaby or misappropriating their information

4.Uses PushPushBaby to engage in acts prohibited by law or these Terms, or contrary to public order and morals

③If, after restriction or suspension, the same conduct is repeated two or more times or the cause is not remedied within thirty (30) days, PushPushBaby may terminate membership.

④Where PushPushBaby terminates membership, the registration shall be cancelled. The member shall be notified and given at least thirty (30) days to submit an explanation before cancellation.

Art. 8

Notices to Members

①Notices to a member may be sent to the email address designated in advance by the member.

②Notices to an unspecified number of members may be given by posting on the Service for at least one week in lieu of individual notice. However, individual notice shall be given for matters that materially affect a member’s own transactions.

Art. 9

Purchase Requests and Consent to Provision of Personal Data

①Users place orders on PushPushBaby by the following steps:

1.Searching for and selecting a service

2.Entering order information such as the public link (URL) of the target and the quantity

3.Reviewing these Terms and the services for which the right of withdrawal is restricted

4.Indicating agreement to these Terms and confirming or declining the matters in the preceding item (e.g. by mouse click)

5.Submitting the order and confirming it

6.Selecting a payment method

②Where PushPushBaby needs to provide a purchaser’s personal data to a third party, it shall inform the purchaser of ① the recipient, ② the purpose of use, ③ the items provided and ④ the retention and use period, and obtain consent.

③Where PushPushBaby entrusts the processing of personal data to a third party, it shall inform the purchaser of ① the processor and ② the scope of the entrusted work, and obtain consent.

Art. 10

Formation of Contract

①PushPushBaby may decline a purchase request where:

1.The request contains falsehoods, omissions or errors

2.A minor purchases a service prohibited by law

3.Accepting the request would cause significant technical difficulty

②The contract is deemed formed when PushPushBaby’s acceptance reaches the user in the form of the confirmation notice under Article 12(1).

③PushPushBaby’s acceptance shall include confirmation of the order, whether the service can be provided, and information on correcting or cancelling the order.

Art. 11

Payment Methods

Service fees on PushPushBaby are paid using points topped up in advance by the user. Points may be topped up by any of the following available methods. PushPushBaby does not charge any additional fee of any kind in respect of the user’s payment method.

1.Credit and debit card payments provided by our payment processor

2.Any other electronic payment method announced by PushPushBaby on the Service

Details on topping up, using, refunding and expiry of points are set out in Articles 25 and 26.

Art. 12

Order Confirmation, Change and Cancellation

①PushPushBaby shall send a confirmation notice upon receipt of a user’s order.

②A user who receives a confirmation notice may immediately request a change or cancellation of the order in the event of any discrepancy, and PushPushBaby shall process such request without delay if it is made before processing of the service has begun. Where payment has already been made, Article 15 (withdrawal of subscription) applies.

Art. 13

Service Delivery and Order Tracking

⚡ How delivery works
Once payment with points is complete, your order is received and processed automatically and immediately.
Progress can be tracked in real time on the Order Tracking page and in My Account.

①Unless otherwise agreed with the user, PushPushBaby receives the order and takes the steps necessary to perform the service immediately upon completion of payment with points.

②The estimated start time and processing speed of each service are shown in the service description on the order screen. Actual processing time may vary depending on the type and quantity of the service.

③PushPushBaby shall specify the method of delivery and the estimated processing period for purchased services. Where the stated period is significantly exceeded, PushPushBaby shall compensate the user for the resulting damage, unless it proves the absence of intent or negligence.

④Users may check the progress of their orders on the Order Tracking page and in My Account, and may direct further enquiries to our contact details (+82-10-5125-8891 / marketsterspro@gmail.com).

Art. 14

Refunds

Where PushPushBaby is unable to provide a service that has been ordered, it shall notify the user of the reason without delay and, if payment has already been received, shall refund the amount or take the steps necessary for a refund within three (3) business days of receipt.

Art. 15

Withdrawal of Subscription

①A user who has concluded a contract for the purchase of services may withdraw the subscription within seven (7) days of receiving written particulars of the contract.

②Withdrawal is not available where:

1.The service has already been performed for reasons attributable to the user

2.The service has been partially provided at the user’s request and its benefit has arisen

3.Delivery of the service has already been completed

③In the cases under paragraph 2, the user’s right of withdrawal is not restricted unless PushPushBaby has taken measures such as clearly stating the restriction in a place where consumers can easily see it.

④Where the service differs from its description or advertising, or is performed differently from the contract, the user may withdraw within three (3) months of receiving the service, or within thirty (30) days of becoming aware, or being able to become aware, of that fact.

Art. 16

Effects of Withdrawal

①Upon receiving a request for withdrawal, PushPushBaby shall refund the amount already received within three (3) business days. Where the refund is delayed, default interest shall be paid for the delay period at the rate prescribed by applicable law.

②Where payment was made by credit card or another payment method, PushPushBaby shall without delay request the provider of that payment method to suspend or cancel the charge.

③PushPushBaby shall not claim any penalty or damages from a user on the ground of withdrawal. Where withdrawal occurs because the service differs from its description or advertising, or was performed differently from the contract, PushPushBaby shall bear the associated costs.

Art. 17

Protection of Personal Data

①PushPushBaby collects the minimum personal data necessary to provide the Service.

②PushPushBaby does not collect, at the time of registration, information required only for the performance of a purchase contract.

③When collecting or using personal data, PushPushBaby informs the user of the purpose and obtains consent.

④PushPushBaby shall not use collected personal data for purposes other than those notified. Where a new purpose arises or data is provided to a third party, PushPushBaby shall inform the user and obtain consent.

⑤Personal data manager: Jaewoo Choi (+82-10-5125-8891 / marketsterspro@gmail.com)

⑥Users may at any time request access to and correction of their personal data, and PushPushBaby shall take the necessary measures without delay.

⑦PushPushBaby is responsible for damage caused to users by loss, theft, leakage, unauthorised provision to third parties or alteration of their personal data.

⑧PushPushBaby, and any third party that has received personal data from it, shall destroy such data without delay once the purpose of collection or provision has been achieved.

⑨PushPushBaby does not pre-select consent boxes relating to the collection, use or provision of personal data.

For full details of how personal data is handled, please see our Privacy Policy.

Art. 18

Obligations of PushPushBaby

①PushPushBaby shall not engage in acts prohibited by law or these Terms, or contrary to public order and morals, and shall use its best efforts to provide services continuously and reliably.

②PushPushBaby maintains security systems to protect personal data (including credit information) so that users may use the Service safely.

③PushPushBaby is liable to compensate users for damage caused by unfair labelling or advertising of its services.

④PushPushBaby does not send commercial advertising emails that users do not wish to receive.

Art. 19

Member ID and Password

①Members are responsible for managing their own ID and password.

②Members shall not allow third parties to use their ID or password.

③A member who becomes aware that their ID or password has been stolen or is being used by a third party shall notify PushPushBaby immediately and follow its instructions.

Art. 20

Obligations of Users

Users shall not engage in any of the following:

1.Registering false information when applying or making changes

2.Misappropriating another person’s information

3.Altering information posted on PushPushBaby

4.Transmitting or posting information (such as computer programs) other than that permitted by PushPushBaby

5.Infringing the intellectual property rights of PushPushBaby or any third party

6.Damaging the reputation of, or interfering with the business of, PushPushBaby or any third party

7.Publishing or posting obscene or violent messages or other content contrary to public order and morals

Art. 21

Relationship Between Linked Services

①Where PushPushBaby and another website are linked by hyperlink or similar means, the former is the “linking service” and the latter the “linked service”.

②The linking service bears no guarantee liability for transactions in goods or services provided independently by the linked service, where it has stated that it does not assume such liability.

Art. 22

Intellectual Property and Restrictions on Use

①Copyright and other intellectual property rights in works created by PushPushBaby belong to PushPushBaby.

②Users shall not use information obtained through the Service in which PushPushBaby holds intellectual property rights for commercial purposes — by reproduction, transmission, publication, distribution, broadcasting or otherwise — nor allow third parties to do so, without PushPushBaby’s prior consent.

Art. 23

Dispute Resolution

①PushPushBaby operates a complaints channel to reflect legitimate opinions and complaints raised by users and to compensate for any damage.

②PushPushBaby handles complaints and opinions submitted by users as a priority. Where prompt handling is difficult, the user shall be notified immediately of the reason and the expected schedule.

③Where a user applies for relief in relation to a dispute, the matter may be referred to mediation by the relevant authority.

Art. 24

Jurisdiction and Governing Law

①Any lawsuit concerning an electronic commerce dispute between PushPushBaby and a user shall be subject to the exclusive jurisdiction of the district court having jurisdiction over the user’s address at the time the action is filed, or the user’s place of residence if there is no address. Where the address or residence is unclear at that time, or where the user resides outside the Republic of Korea, the action shall be filed with the competent court under the Korean Civil Procedure Act.

②Korean law applies to any electronic commerce lawsuit between PushPushBaby and a user.

Art. 25

Point Top-ups and Usage

①“Points” means the prepaid means of payment that a member tops up and holds in advance in order to pay for services.

②Points are granted only to members, and points corresponding to the amount topped up are credited. The value of points is as published on the Service.

③Bonus points may be credited depending on the top-up amount tier; the applicable bonus rate is published on the top-up screen. Bonus points are granted free of charge.

④When a member places an order, the corresponding points are deducted immediately. Orders are restricted where the point balance is insufficient.

⑤Points may not be transferred, lent or pledged to any other person, and may not be converted into cash other than by the methods determined by the Company.

⑥All point movements — top-ups, usage and refunds — can be reviewed by the member at any time in My Account.

Points obtained by improper means, or credited in error by the Company, may be reclaimed or restricted by the Company.

Art. 26

Point Refunds and Expiry

①Where an order fails, or a service is not provided for reasons attributable to the Company, the points used for that order are refunded automatically without any separate request.

②Where only part of the ordered quantity is delivered, points corresponding to the undelivered quantity are refunded.

③Members may request a refund of unused paid points in accordance with applicable law. In such case, bonus points and other points granted free of charge under Article 25(3) are excluded from the refund, and payment-method fees may be deducted.

④Cancellation and refund may be restricted for orders where delivery of the service has already begun.

⑤On withdrawal of membership, any remaining points are extinguished and cannot be restored. Members may request a refund under paragraph 3 before withdrawing.

⑥Points may expire five (5) years after the date of last use; the Company shall give advance notice of any scheduled expiry.

Art. 27

Special Terms on Service Use and Results

①The services provided by the Company are marketing support services that influence metrics such as exposure and engagement of content published on external platforms.

②The Company never requests a member’s account password, and uses only publicly accessible links to deliver its services.

③The target account or post must remain public throughout the processing period. The Company is not responsible for non-performance caused by the member, such as switching to private, deletion or changing the link, and refunds may be restricted in such cases.

④The persistence of delivered results may vary with changes to the policies and operating practices of external platforms. Except where expressly stated otherwise, the Company does not guarantee that any particular result will be maintained permanently.

⑤Members may not place orders in respect of targets over which they have no authority, unlawful content, or content that infringes the rights of others. In the event of a breach, the Company may restrict use of the Service without prior notice.

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